Politique d’expédition

At Luxury Card House, we aim to process and deliver your order as quickly and reliably as possible.

1. Handling Time

Orders are generally processed and prepared for shipment within 0–1 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

2. Shipping Time

After your order has been processed and handed over to the shipping carrier, the estimated delivery time is:

3–7 business days

Please note that shipping times are estimates and are not guaranteed delivery dates.

3. Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, promotional free-shipping offers may be available and will be clearly indicated at checkout.

4. Order Tracking

When tracking information is available, it may be provided by email or through the order information available to you.

Tracking updates may take some time to appear after the package has been handed to the carrier.

5. Shipping Delays

While we work to meet the estimated delivery times, delays may occur due to circumstances outside our control, including:

  • Carrier delays
  • Severe weather
  • Holidays
  • Transportation disruptions
  • High shipping volumes
  • Incorrect or incomplete shipping information
  • Other unforeseen circumstances

Luxury Card House is not responsible for delays caused by the shipping carrier or circumstances beyond our reasonable control.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice that your shipping address is incorrect, please contact us as soon as possible. We will try to update the address before the order is shipped, but changes cannot be guaranteed after processing has begun.

7. Lost or Damaged Packages

If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible with your order number and relevant details.

We may request photographs or other information to help investigate the issue with the shipping carrier.

8. International Shipping

If international shipping is available for your destination, additional customs duties, taxes, or import fees may apply.

Any applicable customs charges or import fees are generally the responsibility of the customer unless otherwise stated at checkout.

9. Contact Us

If you have questions about your order or shipping, please contact:

Luxury Card House
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522

We will do our best to assist you with your order and shipping questions.